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What is KiKi London?
What is KiKi London?
KiKi London is a modern cosmetics and ritual care brand creating botanically led formulations inspired by heritage practices and refined for contemporary living. Our products are designed to elevate everyday care into intentional ritual.
What products do you offer?
Our first creation is Tēl, a multi-use botanical oil for hair, scalp, and beard. While this marks the beginning of our journey, KiKi London is not limited to a single product or category. Our vision extends across hair, skin, and self.
What makes KiKi London different?
We believe ancient wisdom deserves modern execution. Our formulations draw from time-honoured practices and are developed using contemporary standards of safety, performance, and design - creating products that feel considered, elevated, and quietly effective.
Are your products made with natural ingredients?
Our formulations are botanically led and thoughtfully developed using naturally derived ingredients wherever possible. Each ingredient is chosen for its purpose, performance, and compatibility within the formulation.
Are KiKi London products vegan and cruelty-free?
Yes. Our products are vegan-friendly and are not tested on animals.
Are your hair products suitable for all hair types?
Our products are designed to be versatile and suitable for a wide range of hair types and textures. As with any cosmetic product, individual results may vary.
Can I use your products on sensitive skin or scalp?
Our formulations are developed with care and undergo appropriate cosmetic safety assessments. However, if you have sensitive skin or known allergies, we recommend reviewing the ingredient list carefully and carrying out a patch test before use.
Is Tēl suitable for children?
Is Tēl suitable for children?
Yes, Tēl by KiKi London has been safety assessed as suitable for ages 3 and above.
As the formulation contains a blend of botanical and essential oils, we recommend patch testing before use, particularly for sensitive skin or scalps.
For any specific concerns, we would always recommend consulting a healthcare professional prior to use.
How should I use Tēl?
Tēl can be used as part of a daily or weekly ritual. Apply a small amount to the scalp, hair lengths, or beard and massage gently. It can be left in or styled as desired. Usage may be adjusted based on personal preference.
Is Tēl suitable for daily use?
Yes. Tēl is designed to be flexible - suitable for daily rituals or occasional use depending on your routine and needs.
Will the oil make my hair feel greasy?
Tēl is formulated to absorb comfortably when used as directed. We recommend starting with a small amount and adjusting as needed to suit your hair type and desired finish.
Where are KiKi London products made?
Our products are formulated and produced in the UK and comply with UK and EU cosmetic regulations.
Are your products compliant with UK and EU cosmetic regulations?
Yes. All KiKi London products undergo the required cosmetic safety assessments and comply with applicable UK and EU regulations before being placed on the market.
Do you ship internationally?
We currently ship within the UK and EU. Other international shipping options will be introduced as KiKi London grows. Please see our Shipping Policy for the most up-to-date information.
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, please refer to our Returns & Refunds Policy for full details on eligibility and process.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.
